The TeleCourse program consists of 15 sessions, comprising 5 content modules of 3 sessions each. The sessions take place via telephone once per week and last for 55 minutes.

The 5 content modules are as follows:

1. Setting Expectations and Developing Effective Goals
2. Delivering and Getting the Message Heard
3. Delegating and Holding People Accountable
4. Managing for Performance and Producing Measurable Results
5. Approaching Conflicts and Sensitive Situations with Tact.

General sessions include leaders and managers from around the United States and across the globe. If desired, organizations may apply for a “closed” session, reserved for their designated participants only.

Click on the highlighted areas of the calendar to the left to preview the modules.